The Power of Transformation... El Poder de la Transformación...

LovelandSmith.com

United States

Privacy Policies

Welcome to LovelandSmith.com. If you visit or shop at LovelandSmith.com, you accept these conditions. Please read them carefully.

All contents on this site are the exclusive property of LovelandSmith.com and protected by U.S. and international copyright laws. All software, images, graphics used on this site is the property of LovelandSmith.com or its software suppliers and protected by United States and international copyright laws.

LovelandSmith.com reserves the right to update or modify these terms and conditions without prior notice. 

LovelandSmith.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. LovelandSmith.com collects only information necessary to conduct the business from clients who opted to allow certain information for the business and does not make this private information available to anyone else. LovelandSmith.com respects the private information given to the website and will keep this information confidential.

At anytime if you wish to opt out of our email list, please contact customer service at info@lovelandsmith.com

Exchange Policy

Our size charts are pretty exact, please use a measuring tape before selecting your size, you may also contact us to determine your best size before ordering.

We will gladly exchange your garment for another size and/or color when it arrives to us exactly as you received it: new, unworn, clean and fresh, with all tags attached to it and in the original packing.

To do an exchange you just need to fill the Exchange Form, please find it enclosed in your package and do not discard it until you are sure you won't need it.

Exchange S&H is always at buyer's expense.

Refund Policy

All intimate wear sales are determined as "Final Sales" by the Law and Health & Satiny regulations, however we provide an exchange opportunity. If we cannot provide the offered exchange of size or the item was lost in mail, then we might agree to a refund. Terms as below: 

  1. If your package is lost in mail and we verify that the tracking number does not show delivery resultls after 21 days, WE WILL SHIP YOUR ORIGINAL ORDER AGAIN.
  2. NO REFUNDS WITHOUT A PREVIOUS ARRANGEMENT.
  3. Shipping and handling are not refundable on delivered orders.
  4. A restocking fee of 20% applies unless we determine the liability is ours

 

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LovelandSmith.com

United States